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When you can’t recall your unlock
Pattern, PIN, or Password:
<If you have forgotten pattern>
If you logged in to your Google account on
the phone but failed to enter the correct
pattern 5 times, tab the Forgot Pattern
button on the bottom of the screen. You
are then required to log in with your Google
Account or you have to enter Backup PIN
which you entered while creating Pattern
Lock.
If you have not created a Google account
on the phone or you forgot Backup PIN, you
have to perform a hard reset.
<If you have forgotten PIN or Password>
If you forgot your PIN or Password, you need
to do hard reset.
Caution: If you perform a hard reset,
all user applications and user data are
deleted.
Note: If you have not logged in
Google Account and forgot Unlock
Pattern, you need to enter Backup
PIN.