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Mitel 5312/5324 IP Phones User Guide
Call Forward
Call Forward lets you redirect incoming calls to an alternate number. You can select one of
the following forwarding options:
Always redirects all incoming calls regardless of the state of your telephone.
B–Int redirects internal calls when your telephone is busy.
B–Ext redirects external calls when your telephone is busy.
NA–Int redirects internal calls after several rings if you don't answer.
NA–Ext redirects external calls after several rings if you don't answer.
Note:
For information about "I'm Here?", see Call Forward – Remote.
To program Call Forward:
1. Press
(MENU).
2. Press # or the No softkey until "Call Forwarding?" appears.
3. Press * or the Yes softkey .
4. Press # or the Next softkey until the type of Call Forward that you want to set up appears
(see above).
5. On a 5324 IP Phone only, press * or the Review softkey.
6. If a number is already programmed, press * or the Change softkey .
7. Press * or the Program softkey .
8. Dial the destination number.
If you make an error while dialing, press * or the softkey to correct errors.
9. Press
(DOWN) or the Save softkey.
To turn Call Forward on and off (once it has been programmed):
1. Press
(MENU).
2. Press # or the No softkey until "Call Forwarding?" appears.
3. Press * or the Yes softkey .
4. Press # or the Next softkey until the type of Call Forward appears. .
5. Do one of the following:
On a 5312 IP Phone, press * (Change) and then press # (TurnOff/TurnOn)
On a 5324 IP Phone, press the Review softkey. Press the Change softkey.
To turn Call Forward on, press the TurnOn softkey, or, to turn Call Forward off, press
the TurnOff softkey.
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