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Mitel 5312/5324 IP Phones User Guide
Handoff - Personal Ring Groups
Personal Ring Groups (PRGs) associate two or more of your devices, such as your office
phone and cell phone, with a single user Directory Number (DN). PRGs are set up by the
system administrator. Group member devices ring simultaneously when called.
You can use the group Handoff feature to “Push” or “Pull” calls between group member
devices. A Push passes the call to the group, where it can be answered by any other present
group device. A Pull takes an in-progress call away from another member.
To use Handoff to Push an in-progress call to the PRG:
Press the Handoff key.
To Pull an in-progress call from another member of the PRG:
Lift the handset (optional if the device supports hands free operation).
Press the Handoff key.
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