74
11. Troubleshooting
Note: With a new, completely discharged battery, the
phone may take up to 45 minutes to show that charging is
in progress.
If the power does not come on or stay
on:
• Make sure the battery is properly installed and
charged.
• Be sure that the contacts on the battery and the
charging stand are clean.
• Battery charge may be too low for operation. Check
the display and listen for the low battery warning
tones.
If the power comes on, but the phone
does not work:
•If the phone displays
NO SERVICE
, you’re out of the
cellular service area and you can’t make calls. You
also get this message if you’ve chosen
Home Only
under Carrier Selection (in Menu 5 2), and you’ve left
your Home system.
• Make sure that the antenna is properly installed and if
your phone has an extendable antenna, make sure
that the antenna is extended to its full length.
• Check if there is an error message on the display after
switching the phone on. If so, contact your local
dealer.