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Section 1: Getting Started
1A: Setting Up Service 3
Getting Started With PCS Service
Determine if Your Phone is Already Activated
If you received your phone in the mail or purchased it at a
Sprint Store, it probably has already been activated. All you
need to do is unlock your phone.
If your phone is not activated, please refer to the Start Here
Guide included with your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1. Press and hold the power button located at the top of
your phone for 2 seconds to turn on the phone.
2. Press Menu, scroll to Settings, and press Select.
3. Scroll to Security settings and press Select.
4. Enter your lock code and press OK. (For security reasons, the
code is not visible as you type.)
5. Scroll to Phone lock and press Select.
6. Scroll to Off and press Select.
Tip: If you can’t recall your lock code, try using the last four digits of either
your Social Security number or PCS Phone Number or try 1234. If none of
these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
Setting Up Your Voicemail
All unanswered calls to your PCS Phone are automatically
transferred to voicemail, even if your phone is in use or turned
off. Therefore, you will want to set up your voicemail and
personal greeting as soon as your PCS Phone is activated.
To set up voicemail:
1. Press and hold for 2 seconds.
2. Follow the system prompts to create your pass code, record
your greeting, record your name announcement, and
choose whether to activate One-Touch Message Access (a