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Section 4: Safety Guidelines and Warranty Information
4B: Manufacturer’s Warranty 132
collision with an object, or from fire, flooding, sand, dirt,
windstorm, lightning, earthquake or damage from exposure to
weather conditions, an Act of God, or battery leakage, theft, blown
fuse, or improper use of any electrical source, damage caused by
computer or internet viruses, bugs, worms, Trojan Horses,
cancelbots or damage caused by the connection to other products
not recommended for interconnection by Nokia.
c) Nokia was not advised in writing by the Consumer of the alleged
defect or malfunction of the Product within fourteen (14) days
after the expiration of the applicable limited warranty period.
d) The Product serial number plate or the accessory data code has
been removed, defaced or altered.
e) The defect or damage was caused by the defective function of the
cellular system or by inadequate signal reception by the external
antenna, or viruses or other software problems introduced into the
Product.
8 Nokia does not warrant uninterrupted or error-free operation of the
Product. If a problem develops during the limited warranty period, the
Consumer shall take the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase
for repair or replacement processing.
b) If “a” is not convenient because of distance (more than 50 miles)
or for other good cause, the Consumer shall ship the Product
prepaid and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c) The Consumer shall include a return address, daytime phone
number and/or fax number, complete description of the problem,
proof of purchase and service agreement (if applicable). Expenses
related to removing the Product from an installation are not
covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not
covered by this limited warranty. The Consumer will be
responsible for any expenses related to reinstallation of the
Product.
e) Nokia will repair the Product under the limited warranty within 30
days after receipt of the Product. If Nokia cannot perform repairs
covered under this limited warranty within 30 days, or after a
reasonable number of attempts to repair the same defect, Nokia at
its option, will provide a replacement Product or refund the
purchase price of the Product less a reasonable amount for usage.
In some states the Consumer may have the right to a loaner if the
repair of the Product takes more than ten (10) days. Please contact
the Customer Service Center at Nokia at the telephone number
listed at the end of this warranty if you need a loaner and the repair