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● Restart the device: switch off the device, and remove the battery. After about a
minute, replace the battery, and switch on the device.
● Restore the original factory settings as explained in the user guide. Your
documents and files will be deleted in the reset, so back up your data first.
● Update your device software regularly for optimum performance and possible
new features, as explained in the user guide.
If your issue remains unsolved, contact Nokia for repair options. See
www.nokia.com/repair, or in Latin America, www.nokia-latinoamerica.com/
centrosdeservicio. Before sending your device for repair, always back up the data
in your device.
Software updates over the air
Select Menu > Applications > SW update.
With Software update (network service), you can check if there are updates available
for your device software or applications, and download them to your device.
Downloading software updates may involve the transmission of large amounts of
data (network service).
Make sure that the device battery has enough power, or connect the charger before
starting the update.
Warning: If you install a software update, you cannot use the device, even
to make emergency calls, until the installation is completed and the device is
restarted. Be sure to back up data before accepting installation of an update.
After updating your device software or applications using Software update, the
instructions related to the updated applications in the user guide or the helps may
no longer be up to date.
To download the available updates, select
. To unmark specific updates that you
do not want to download, select the updates from the list.
To view information on an update, select the update and
.
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