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7. Troubleshooting
What if charging fails?
If
Not charging
is displayed, charging is suspended.
Make sure the battery is connected to an approved
charging device and that the battery is at room temper-
ature. Extreme temperatures, hot or cold, can affect
your battery’s performance and prevent charging.
If charging still fails, disconnect the charger from your
phone. Then reconnect the charger to
your
phone and
retry. If you still experience charging problems, contact
your dealer and, if necessary, bring your phone in to
have it serviced. Also remember to bring in your battery
and charger.
No service
If you’re outside the wireless service area,
No service
will
display on your phone. No calls can be made or
received, however, emergency 911 calls may still be
possible.
What if the call doesn’t go through?
Your phone can make and receive calls only when it’s
switched on and in the wireless network’s service area.
No service
means that you’re probably outside the wire-
less service area. No calls can be made or received.
See “Get a good signal” on page 7.
Check call restrictions
means calls to the phone number
you tried to call are restricted (
see “Restrict calls” on
page 55
), or your phone is locked (
see “Phone lock” on
page 51
).
Note: Check with your service provider for information about
when you need to dial a ‘1’ and/or an area code in addition to
the number.
If you make a mistake dialing
Press
Clear
to delete the last character entered, or
press and hold
Clear
to delete all characters entered.