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Support and updates
Nokia helps you in many ways to gain the
most benefit from your device.
Support
When you want to learn more about how
to use your product or you are unsure how
your device should function, see the user
guide or see the support pages at
www.nokia.com/support or your local
Nokia website, or with a mobile device,
www.nokia.mobi/support.
If this does not resolve your issue, do one
of the following:
• Restart the device: switch off the
device, and remove the battery. After
about a minute, replace the battery,
and switch on the device.
• Restore the original factory settings
as explained in the user guide.
• Update your device software regularly
for optimum performance and
possible new features, as explained in
the user guide.
If your issue remains unsolved, contact
Nokia for repair options. See www.nokia-
asia.com/repair. Before sending your
device for repair, always back up the data
in your device.
My Nokia
Select Menu > Applications > Extras >
Collection > My Nokia.
My Nokia is a free service that regularly
sends you text messages containing tips,
tricks, and support for your Nokia device.
It also allows you to browse the My Nokia
site where you can find details about
Nokia devices and download tones,
graphics, games, and applications.
To use the My Nokia service, it must be
available in your country and supported
by your service provider. You must sign up
to use the service. Call charges apply when
you send messages to sign up or
unsubscribe. For terms and conditions,
see the documentation supplied with
your device, or www.nokia.com/
mynokia.
Download content
You may be able to download new content
(for example, themes) to your device
(network service).
Important: Use only services that you
trust and that offer adequate security and
protection against harmful software.
For the availability of different services
and pricing, contact your service provider.
To get more information and to download
the Nokia Software Updater application,
go to www.nokia-asia.com/
softwareupdate.
Update software over the air
Your service provider may send device
software updates over the air directly to
your device (network service). This option
may not be available, depending on your
device.
14 Support and updates
Update device software using your PC
You can use the Nokia Software Updater
PC application to update your device
software. To update your device software,
you need a compatible PC, a high-speed
internet connection, and a compatible
USB data cable to connect your device to
the PC.
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