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Support
When you want to learn more about how to use your product or you are unsure how
your phone should function, read the user guide thoroughly.
If this does not resolve your issue, do one of the following:
• Reboot your phone. Switch off the phone, and remove the battery. After about a
minute, replace the battery, and switch on the phone.
• Update your phone software
• Restore the original factory settings
If your issue remains unsolved, contact Nokia for repair options. Go to www.nokia.com/
repair. Before sending your phone for repair, always back up your data.
Subscribe to the Tips and Offers service
Tips and Offers is a convenient service to help you get the most out of your phone,
providing you with tips and support messages, as well as updates for your games and
applications.
Select Menu > Applications > Apps and games > Tips and offers.
Text message charges may apply when you subscribe or unsubscribe. For terms and
conditions, see your phone user guide, or go to www.nokia.com/mynokia.
Keep your phone up to date
Update phone software using your phone
Want to improve the performance of your phone and get application updates and great
new features? Update the software regularly to get the most out of your phone. You
can also set your phone to automatically check for updates.
Warning:
If you install a software update, you cannot use the device, even to make emergency
calls, until the installation is completed and the device is restarted.
Using services or downloading content may cause transfer of large amounts of data,
which may result in data traffic costs.
Before starting the update, connect a charger or make sure the device battery has
enough power.
Select Menu > Settings.
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