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www.nokia.mobi/support. You can also select Menu > Applications > Help in your
device.
If this does not resolve your issue, do one of the following:
• Reboot your device. Switch off the device, and remove the battery. After about a
minute, replace the battery, and switch on the device.
• Restore the original factory settings.
• Update your device software.
If your issue remains unsolved, contact Nokia for repair options. Go to www.nokia.com/
repair, or in Latin America, www.nokia-latinoamerica.com/centrosdeservicio. Before
sending your device for repair, always back up the data in your device.
Software updates over the air
Select Menu > Applications > Tools > SW update.
With Software update (network service), you can check if there are updates available
for your device software or applications, and download them to your device.
After updating your device software or applications using Software update, the
instructions related to the updated applications in the user guide or the helps may no
longer be up to date.
To download the available updates, select
. To unmark specific updates that you do
not want to download, select the updates from the list.
To view information on an update, select the update and
.
To view the status of previous updates, select
.
Select Options and from the following:
Update via PC — Update your device using a PC. This option replaces the Start update
option when updates are only available using the Nokia Software Updater PC
application.
View update history — View the status of previous updates.
Settings — Modify the settings, such as the default access point used for downloading
updates.
Disclaimer — View the Nokia license agreement.
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