Filter
Top Products
separate from your device. If you forget
the code and your device is locked, your
device will require service and additional
charges may apply. Additional charges
may apply, and all the personal data in
your device may be deleted. For more
information, contact a Nokia Care Point or
your device dealer.
Troubleshooting
Restore original settings
If your device is not working properly, you
can reset some settings to their original
values.
1 End all active calls and connections.
2 Select Menu > Help & Settings >
Settings and Phone > Phone
management > Factory settings >
Restore.
3 Enter the lock code.
This does not affect documents or files
stored on your device.
After restoring the original settings, the
device switches off, and then on again.
This may take longer than usual.
What to do when the memory is full?
If either of the following messages is
displayed when you are deleting several
items at the same time, delete items one
by one, beginning with the smallest
items:
• Not enough memory to perform
operation. Delete some data first.
• Memory low. Delete some data
from phone memory.
Move content that you want to keep to the
mass memory, a compatible memory card
(if available), or to a compatible
computer. If possible, install applications
to the mass memory or memory card,
rather than the device memory.
Message indicator blinking
Q: Why is the message indicator
blinking in the home screen?
A: The maximum number of messages are
stored on your device. Delete some
messages. The number of messages that
can be stored on the SIM card is
considerably lower than the number that
can be stored in the device memory. You
can use Nokia Ovi Suite to save messages
to a compatible computer.
A contact appears twice in the contacts
list
Q: I have a contact twice in my contacts
list. How can I remove the extra
contact?
A: You can merge two contacts into one.
Select Options > Merge contacts, select
the contacts to merge, and select Merge.
Unreadable characters while browsing
the web
If unreadable characters are displayed,
select Menu > Web and
> >
Page > Default encoding and the correct
encoding for the character set of the
language.
Prepare your device for recycling
If you buy a new device, or otherwise want
to dispose of your device, Nokia
recommends that you recycle your device.
Beforehand, remove all personal
information and content from your
device.
Troubleshooting 75