Find help
For local services and warranty information, please refer to the separate booklet.
Support
When you want to learn more about how to use your product or you are unsure
how your device should function, go to www.nokia.com/support, or using a
cellular phone, www.nokia.mobi/support, or, in your device, select Menu >
Help > Help.
If this does not resolve your issue, do one of the following:
● Restart the device: switch off the device, and remove the battery. After about a
minute, replace the battery, and switch on the device.
● Restore the original factory settings.
● Update your device software.
If your issue remains unsolved, contact Nokia for repair options. Go to
www.nokia.com/repair, or in Latin America, www.nokia-latinoamerica.com/
centrosdeservicio. Before sending your device for repair, always back up the data
in your device.
Update device software
About software updates
Software updates may include new features and enhanced functions that were not
available at the time of purchase of your device. Updating the software may also
improve the device performance.
Warning: If you install a software update, you cannot use the device, even
to make emergency calls, until the installation is completed and the device is
restarted. Be sure to back up data before accepting installation of an update.
Downloading software updates may involve the transmission of large amounts of
data (network service).
Make sure that the device battery has enough power, or connect the charger before
starting the update.
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