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Nokia 3100 and Nokia 3120 User Guide 7 Copyright © 2004 Nokia
Welcome
Find information about your phone
This information is provided on the
phone label. The label is on the back
of the phone (under the battery). It
contains the model and serial
numbers, as well as other important
information about your phone. See
“Remove the back cover and battery”
on page 10 for instructions on how to
access the phone label. The label
shows the following:
• Phone type (RH-19 or RH-50)
• Phone model (3100, 3100b, 3120,
or 3120b)
• International Mobile Equipment
Identity (IMEI)
• Industry Canada ID number
Have the phone or enhancement available
Whether you are calling about your phone or an enhancement, have the equipment
with you when you call. If a Nokia representative asks a specific question about the
enhancement, you will have it available for quick reference.
Nokia Customer Care Center, USA Customer Care, Canada
Nokia Mobile Phones
7725 Woodland Center Boulevard,
Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: 1-813-249-9619
For TTY users: 1-800-24-NOKIA
(1-800-246-6542)
Nokia Products Ltd.
601 Westney Rd. South
Ajax, Ontario L1S 4N7
Tel: 1-905-427-1373
1-888-22-NOKIA
(1-888-226-6542)
Fax: 1-905-619-4360
Web site: www.nokia.ca