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•CONTACT NOKIA
When you need help, the Nokia Customer Care Center can provide information about Nokia
products. Please refer to the following table for more information on how to contact Nokia.
If you ever need to call Nokia Customer Care, Nokia Customer Interaction Center, or your
wireless service provider, you will need to provide specific information from your phone’s label.
Your phone’s label
The label inside the phone’s back cover (under the battery) contains important information about
your phone -- model, type and electronic serial numbers (ESN). Nokia recommends that you
record this information on the title page. Do not remove or deface the label. When you call, have
the phone and enhancement and this information available: phone model number, electronic
serial number (ESN), and your ZIP code.
• REGISTER YOUR PHONE
Make sure to register your phone at www.warranty.nokiausa.com or 1-888-NOKIA-2U
(1-888-665-4228) so that we can serve your needs better if you should call the Nokia
Customer Care Center or have your phone repaired.
• E-NEWSLETTERS
When you register your phone, you can sign up for Nokia's e-newsletter Nokia Connections. You will
receive tips and tricks on using your phone, enhancement information, and special offers.
• CONTACT YOUR SERVICE PROVIDER
Some service providers preprogram their customer support number into the phone. Press and
hold the two key (or the key that your service provider instructs you to use) for two seconds to
automatically dial their customer support number. If the service provider determines the problem
is Nokia related, the representative will direct you to the Nokia Customer Care Center (USA) or
Nokia Customer Interaction Centre (Canada).
Note: This one-key feature may not be available on all systems. Contact your service
provider for availability.
Customer Care Center, USA Customer Care Centre, Canada
Nokia Mobile Phones
7725 Woodland Center Blvd., Suite #150
Tampa, Florida 33614
Telephone: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: 1-813-249-9619
TTY/TDD Users Only: 1-800-24-NOKIA
(1-800-246-6542)
Nokia Products Ltd.
601 Westney Road South
Ajax, Ontario L1S 4N7
Telephone: 1-888-22-NOKIA
(1-888-226-6542)
Fax: 1-905-427-1070