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Troubleshooting
Problem Cause Remedy
Calls cannot be made from Fixed
Dial Store.
Check whether your SIM supports Fixed
Dial.
Check if the Fixed Dial is switched on.
Check whether the phone number is stored
in the Fixed Dial.
Calls cannot be received.
The phone is not switched on. Switch the phone on.
Incoming calls are barred. Disable the incoming call barring.
The phone is not registered to a network.
Move to a coverage area and operate your
phone after it has registered with a network.
Emergency calls cannot be made.
You are not in a GSM coverage area.
Check that the antenna symbol
S is
displayed – move to a coverage area and
operate your phone when the antenna
symbol is displayed.
Phone numbers cannot be
recalled from Phonebook.
The phone is locked. Unlock the phone.
Phone number has been restricted. Switch off restriction.