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EU/EEA-Wide Guarantee: Conditions applicable in any country other than the country of original
purchase.
A When the purchaser finds the appliance to be defective, he should promptly contact
the proper sales company or national distributor in the EU/EEA country where this
guarantee is claimed, as indicated in the “Product Service Guide” or the nearest
authorizeddealer together withthis guaranteeand proofof dateof purchase.
The purchaser will then be informed whether:
(i) the sales company or national distributor will handle the repair service: or
(ii) the sales company or national distributor will arrange for trans-shipment of the
appliance to the EU/EEA country where the appliance was originally marketed; or
(iii) thepurchaser may himselfsend theappliance tothe salescompany ornational
distributor in the EU/EEA country where the appliance was originally marketed.
B Ifthe appliance isa productmodel whichis normallysupplied bythe salescompany or
national distributor in the country where it is used by the purchaser, then the
appliance,together with thisguarantee cardand proofof dateof purchase,should be
returned at the purchaser’s risk and expense to such sales company or distributor,
which will handle the repair service. In some countries, the affiliated sales company or
national distributor will designate dealers or certain service centres to execute the
repairs involved.
C Ifthe applianceis aproduct modelwhich isnot normallysupplied inthe country where
used, or if the appliance’s internal or external product characteristics are different from
thoseof the equivalentmodel inthe countrywhere used,the salescompany or
national distributor may be able to have the guarantee repair service executed by
obtaining spare parts from the country where the appliance was originally marketed, or
it may be necessary to have the guarantee repair service executed the sales company
or national distributor in the country where the appliance was originally marketed.
Ineither case, thepurchaser mustfurnish thisguarantee cardand proofof dateof
purchase.Any necessary transportation,both ofthe applianceand ofany spareparts,
will be at the purchaser’s risk and expense, and there may be a consequent delay in
the repair service.
D Where the consumer sends the appliance for repair to the sales company or national
distributorin the countryof useof theappliance, theservice willbe providedon the
samelocal terms andconditions (includingthe periodof guaranteecoverage) as
prevail for the same model appliance in the country of use, and not the country of
initial sale in the EU/EEA. Where the consumer sends the appliance for repair to the
sales company or national distributor in the EU/EEA country where the appliance was
originally marketed, the repair service will be provided on the local terms and
conditionsprevailing in thecountry ofinitial salein theEU/EEA.
E Some product models require adjustment or adaptation for proper performance and
safe use in different EU/EEA countries, in accordance with local voltage requirements
and safety or other technical standards imposed or recommended by applicable
regulations.For certain productmodels, thecost ofsuch adjustmentor adaptation
may be substantial and it may be difficult to satisfy local voltage requirements and
safety or other technical standards. It is strongly recommended that the purchaser
investigates these local technical and safety factors before using the appliance in
another EU/EEA country.
F Thisguarantee shall notcover thecost ofany adjustmentsor adaptationsto meet
local voltage requirements and safety or other technical standards. The sales
company or national distributor may be in a position to make the necessary
adjustmentsor adaptations tocertain productmodels atthe costof thepurchaser.
However, for technical reasons it is not possible to adjust or adapt all product models
to comply with local voltage requirements and safety or other technical standards.
Moreover, where adaptations or adjustments are carried out the performance of the
appliance may be affected.
G Ifin the opinionof thesales companyor nationaldistributor inthe countrywhere the
appliance is used the purchaser has the necessary adjustments or adaptations to local
voltage requirements and technical or safety standards properly made, any
subsequent guarantee repair service will be provided as above indicated, provided the
purchaserdiscloses the natureof theadjustment oradaptation ifrelevant tothe repair.
(It is recommended that the purchaser should not send adapted or adjusted equipment
for repair to the sales company or national distributor in the country where the
appliancewas originally marketedif therepair relatesin anyway tothe adaptationor
adjustment).
H Thisguaranteeshall onlybe validin territoriessubject tothe lawsof theEuropean
Union and the EEA.
Please keep this guarantee with your receipt.
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EU Warranty