Panasonic KX-TDA100 Cell Phone User Manual


 
Troubleshooting and Error Messages
35
Troubleshooting and Error Messages
Troubleshooting
Problem Description and Solution
The handset does not work. • The battery is drained.
Charge the battery fully. (See “Charging the Battery” in the
Installation Instructions.)
The power is OFF.
Turn it ON. (See “Handset” on page 3.)
Re-insert the battery and try again. (See “Battery
Installation” in the Installation Instructions.)
The handset does not ring. Ringer volume is set to “Off”.
Adjust the ringer volume level. (See “Adjusting the Ringer
Volume” on page 8.)
You cannot make/receive a call. • The handset is out of range or the telephone line is not
connected properly.
Move closer to the base unit.
Check the telephone line.
You cannot dial. The number which you dialed is restricted by the PBX.
Consult your dealer.
The key lock mode is ON.
To cancel the mode, press the Joystick for about 2 seconds.
(See “Key Lock” on page 4.)
You cannot use the handset
during a power failure.
The handset will not function during a power failure
because the base unit stops emitting radiowaves.
The headset does not work. • A headset tone cannot be heard when receiving an
incoming call, when the headset is attached.
Make sure the headset tone setting is set to on. (See
page 31.)
Make sure the headset jack is connected properly. (See
“Handset” on page 3.)
The tone from the headset
cannot be changed to a bell or
melody.
The headset tone is a specific tone and is not related to
the Incoming Option Tone settings (Single/Double/Triple/
S-Double/Private Ring).
The date and time are not
displayed correctly when viewing
the Incoming Call Log.
Time settings can only be changed on the PBX.
After performing settings for
Fwd, DND settings are displayed,
or vice versa.
Check the Fwd/DND Icon setting in “Setting Base”. If it
is set to Mode 2, change to Mode 1, or vice versa. (See
“Selecting the Fwd/DND Icon” on page 6.)
Some dialed calls are not stored
in the Outgoing Call Log.
Outgoing calls using some PBX features (e.g., Redial, One-
touch Dialing or Speed Dialing) cannot be stored in the
Outgoing Call Log.