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Problem Cause/solution
Caller information is not
announced.
R The handset or base unit’s ringer volume is turned off.
Adjust it (page 23, 28, 35, 37).
R When one handset is selected to ring for cellular calls,
other units do not announce caller information. To change
the selection, see page 19.
R The Talking Caller ID feature is turned off. Turn it on
(page 37).
R The ring as cell mode is set to “On (without Talking
CID)”. To change the mode, see page 19.
R The number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting
(page 53).
R Your unit does not announce caller information if
– the base unit or 2 or more handsets are on a call.
– a headset is in use.
The caller list/incoming phone
numbers are not edited
automatically.
R The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 38).
R You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
edited in the caller list.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 44).
Time on the unit has shifted. R Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“Manual” (off) (page 36).
The 2nd caller’s information is
not displayed during an outside
call.
R In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
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For assistance, please visit http://www.panasonic.com/help
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