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Troubleshooting 39
The display shows
IMSI failed
This problem is related to
your subscription. Contact
your operator.
When charging the
battery, the battery
icon shows no bars
and the outline is
flashing
Only charge the battery in an
environment where the tem-
perature does not go below
0°C (32°F) or above 50°C
(113°F).
In other cases please contact
your phone supplier.
The display shows
SIM failure
Check that the SIM card has
been inserted in the right po-
sition. If the problem re-
mains, your SIM card may be
damaged. Contact your oper-
ator.
You are not sure
that you are
receiving calls
properly
To receive all calls, make sure
that none of the features
"Conditional call forward" or
"Unconditional call forward"
are activated.
When attempting
to use a feature in
the menu, the
mobile displays
Not allowed
Some features are network de-
pendent. They are only avail-
able, therefore, if the network
or your subscription supports
them. Contact your operator
for detailed information on
this subject.
The display shows
Insert your SIM card
Check that the SIM card has
been inserted in the right po-
sition. If the problem re-
mains, your SIM card might
be damaged. Contact your
operator.
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