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Troubleshooting
I cannot connect to a wireless network
Try performing the following actions:
• Verify that your SIM card is inserted in your BlackBerry® device correctly.
• Verify that you have turned on the connection to the wireless network.
I cannot associate my device with an email address
Try performing the following actions:
• On the email setup screen, verify that you have typed all the email address
information correctly.
• Verify that the email address is associated with a supported email account (for
example, a POP3 email account or an IMAP email account). For more information
about supported email accounts, contact your wireless service provider.
• If you are trying to add a Microsoft® Outlook® or IBM® Lotus Notes® work email
address to your BlackBerry® device, in a browser on your computer, log in to the
email setup web site using the web page address provided by your wireless service
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