email on your device, type your login information. Press the key. Click
Change Device. If you did not create a user name and password when you set
up email, complete the instructions on the screen.
• If the menu item for sending a message does not appear, verify that you have
added an email address or a PIN for your contact.
•
Resend the message. Open the message. Press the key. Click Resend.
• If you use email message filters, verify that the options for email message filters
are set correctly.
I cannot make or receive calls
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• If you cannot make calls and fixed dialing is turned on, verify that the phone
number for your contact appears in your fixed dialing list or turn off fixed dialing.
• If you have traveled to another country and you have not changed your smart-
dialing options, dial the full phone number, including the country code and area
code, for your contact.
• If you are not receiving calls, verify that call blocking and call forwarding are
turned off.
• If your SIM card supports more than one phone number, but you have only one
phone number, verify that the phone number is set as your active phone number.
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