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Troubleshooting
I cannot connect to a wireless network
Try performing the following action:
• Verify that you have turned on the connection to the wireless network.
I cannot associate my device with an email address
Try performing the following actions:
• On the email setup screen, verify that you have typed all the email address
information correctly.
• Verify that the email address is associated with a supported email account (for
example, a POP3 email account or an IMAP email account). For more information
about supported email accounts, contact your wireless service provider.
I cannot make or receive calls
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
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