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Transfer data to a new device using a computer and BlackBerry Link............................................................27
Transfer data from a BlackBerry 7 device using a media card....................................................................... 28
Transfer data to a new device using BlackBerry Protect................................................................................29
Transfer data from an iPhone or Android device............................................................................................29
After you switch devices...............................................................................................................................29
Restoring your BBM contacts and groups.....................................................................................................30
Transfer passwords from the Password Keeper app...................................................................................... 30
Set up an account on your device.................................................................................................................30
Tips after switching devices..........................................................................................................................31
Troubleshooting: Device Switch....................................................................................................................31
I can't switch my SIM card to my new BlackBerry 10 device..........................................................................31
How do I reset my lost or forgotten BlackBerry ID password?.........................................................................31
Some of the data from my previous device isn't on my new device.................................................................32
I can't transfer items using my media card....................................................................................................32
What makes my BlackBerry 10 device different from other BlackBerry devices?............................................33
How do I get to the menu?............................................................................................................................33
How do I get back to the home screen?.........................................................................................................33
How do I change my settings and options?....................................................................................................34
Where are my ring tones and notification profiles?.........................................................................................35
Where are my messages?.............................................................................................................................35
Where are my apps?.....................................................................................................................................36
Where are my tasks, memos, and voice notes?..............................................................................................36
Where do I find my files?...............................................................................................................................37
Where can I find my device info and passwords?...........................................................................................37
How do I search?..........................................................................................................................................37
What is BlackBerry Link?..............................................................................................................................38
Get your message out with the BlackBerry Keyboard.................................................................................... 39
Keyboard and typing at a glance...................................................................................................................39
Show the keyboard...................................................................................................................................... 39
Delete a word...............................................................................................................................................40
Type an accented character.........................................................................................................................41
Type a symbol or number.............................................................................................................................41
Type an uppercase character.......................................................................................................................41