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Answers to your questions
Answers to your questions
The telephone does not turn on
Remove the battery and then replace it.
or
Connect the phone to the charger (check
that this is plugged in) for approximately
5minutes.
No network recognised
Remove the SIM card. Check that there is
no dust or grit in the SIM slot. Replace the
SIM card being sure to push it right up to
the stop point.
Calls to a messaging service or voice
server do not get through
Check in the Ringing and beeps/Tones
menu that the box is ticked.
Unable to turn the phone on
Charge the phone for 15 minutes before
turning it on.
Check the battery charging indicator:
cycling: charging normally
not cycling: disconnect the charger, re-
connect and then check the battery
charging indicator: if it is still not cycling,
disconnect the charger and re-connect
several times.
If the battery is still not charging, contact
the after sales service.
When the battery charging indicator is
continuously on, the battery is fully
charged.
Error message: BATTERY STATUS NOT
KNOWN
The battery pack is not recognised by the
phone. Check that the battery pack is
correctly fitted in the phone.
Error message: LOW BATTERY
This message is displayed when the
battery charge is too low. The phone turns
off automatically. Charge the phone.
Error message: SIM NOT PRESENT
Check that the SIM card has been
inserted correctly.
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