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Troubleshooting 63
Troubleshooting
P
ROBLEM
- S
ITUATION
A
CTIONS
Impossible to start phone
Hold down the
Start
key (3 s).
Charge the phone up for 15 minutes before starting it again.
Check the battery change icon scrolls.
Yes: charge correct.
No: disconnect the charger, then reconnect it, check that the battery icon scrolls.
Press the right programmable key "Start".
If the icon continues not to scroll, repeat the disconnect and connect operation
several times. If the battery still does not charge, contact the after-sales service.
When the charge battery icon has stopped flashing, the battery is charged.
BATTERY STATE UNKNOWN message
The battery has not been recognised by the phone. Check that the battery is
correctly installed in the phone.
LOW BATTERY message
This message is displayed when the battery becomes too weak. The phone
switches itself off automatically. Put the phone on charge.
SIM MISSING message
Check SIM card is present and properly installed.
Visually check the SIM card. If the card is damaged, contact the operator's point
of sale to check. If the message continues, contact the after-sales service.
PIN INCORRECT Message
PIN keying error. Caution: after three attempts, the SIM card is locked.
251959374_myX2-2_lu_en.book Page 63 Mercredi, 30. mars 2005 11:48 11