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Section 3A: Service Features - The Basics 101
Voicemail Options
Your phone offers several options for organizing and accessing your
voicemail.
Using Expert Mode
Using the Expert Mode setting for your personal voicemail box
helps you navigate through the voicemail system more quickly by
shortening the voice prompts you hear at each level.
To turn Expert Mode on or off:
1. Press and hold to access your voicemail. If your voicemail
box contains any new or saved messages, press to access
the main voicemail menu.
2. Press to change your Personal Options, following the
system prompts.
3. Press for Expert Mode.
4. Press to turn Expert Mode on or off.
Setting Up Group Distribution Lists
Create up to 20 separate group lists, each with up to 20 customers.
1. Press and hold to access your voicemail. (If your voicemail
box contains any new or saved messages, press to access
the main voicemail menu.)
2. Press to change your Personal Options, following the
system prompts.
3. Press for Administrative Options.
4. Press for Group Distribution Lists.
5. Follow the voice prompts to create, edit, rename, or delete
group lists.
Callback
Return a call after listening to a message without disconnecting
from voicemail.
ᮣ Press after listening to a message. (Once the call is
complete, you’re returned to the voicemail main menu.)