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T E L E C O M
CALL FORWARDING
If your phone has the FWD ALL, FWD BUSY, and FWD NO ANSWER buttons programmed, you can set the type of forwarding re-
quired by pressing one of the buttons. In this case, the button LED lights to indicate which forward option is enabled. Otherwise,
use the dialling codes as described below.
Cancelling Call Forwarding
To cancel any forwarding options you set (except Forward DND), dial [6][0][0].
Forwarding All Calls
To forward all calls sent to your phone:
1. Dial [6][0][1].
2. Enter the extension number, group number, or external number where your calls are to be sent
3. Hang up after the attention tone.
NB: The extension receiving the forwarded calls can transfer the call back to your extension. This feature is useful when you are
expecting an important call and do not want to be disturbed by other calls.
- If you set Forward All Calls and there is no [FORWARD ALL] button, the [Transfer] button lights.
Forward Busy
To forward calls arriving when you are busy on another call:
1. Dial [6][0][2].
2. Enter the extension number, group number, or external number where your calls are to be sent.
3. Hang up after the confirmation tone.
Forward No Answer
To forward calls arriving when you are away from your desk (calls will ring and then be forwarded after a set time):
1. Dial [6][0][3].
2. Dial the extension number, group number, or external number where your calls are to be sent.
3. Hang up after the confirmation tone.
Forward Busy/No Answer
If the Forward Busy and Forward No Answer options are both already set, calls are forwarded to the numbers specified for each of
the options. You can select to have both options enabled at the same time.
1. Dial [6][0][4].
2. Hang up after the confirmation tone.
Forward DND
Normally, when you set your phone in Do Not Disturb (DND) mode, incoming callers hear busy tone. If you select Forward DND,
calls are forwarded to another destination when you put your phone in DND mode. Forward DND is cancelled when you cancel
DND mode.
1. Dial [6][0][5].
2. Dial the extension number, group number, or external number where your calls are to be sent.
3. Hang up after the confirmation tone.