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190 Section 2J: Using Your Phone’s Built-in Media Player
6. Why are some channels already preloaded into the My
Channels section?
Some channels, such as Previews, are offered free of
charge as a customer courtesy. These channels
automatically appear in the My Channels section of
your Channel Listings.
7. If I don’t subscribe to Sprint Vision Plan, will I still be able to
view the multimedia clips?
Yes; for service access charges, please consult your
Sprint service plan or visit
www.sprint.com.
8. How can I easily access a channel without having to scroll
through all the channels in my Channel Listings?
Each channel will have a number to the left of it. You
can simply press this number to quickly access the clips
located within that channel.
9. What does it mean when the video pauses and I see the
word “loading” at the bottom of the screen?
This happens when the media player is in the process of
loading the data necessary to play the clip. It typically
occurs when there is heavy traffic on the network.
10. How can I cancel service if I decide I don’t want it?
To cancel your Sprint TV Service, visit
www.sprint.com and
sign on to My Sprint Wireless with your account number
and password. From this page you have the ability to
cancel the service and/or any Available Channels to
which you subscribe.
Tip:
When entering the specific channel number, channels 01 - 09
do not require you to enter a “0.” For example, to access
channel “07,” just press the “7” key.