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Section 4B: Terms & Conditions / Warranty 196
Coverage. Available coverage areas for Services are generally identified in our
mapping brochures and at www.sprintpcs.com. This may include coverage on our
digital network (the "Sprint Nationwide PCS Network") as well as coverage we
make available to you through agreements with other carriers ("off network" or
"roaming" coverage). All coverage maps are high level representations of outdoor
coverage and there are gaps in coverage within areas shown as covered on the maps.
Coverage is not available everywhere, nor can we guarantee you will receive coverage
at all times, or without interruptions or delays (e.g., dropped calls, blocked calls, etc.) in
the coverage areas we identify. Actual coverage and quality of Services may be affected
by conditions within or beyond our control, including network problems, software, signal
strength, your equipment, structures (including buildings in which you may be located),
atmospheric, geographic, or topographic conditions.
Roaming Coverage. You are roaming anytime your phone indicates that you are
roaming. Roaming coverage is only available with certain devices and, unless
included as part of your Services, will result in additional charges. Roaming calls
placed "manually" (through an operator or with a credit card) will always incur
separate and additional charges. Depending on your phone settings, you may
automatically roam if there is a gap or interruption in coverage within the Sprint
Nationwide PCS Network coverage area and roaming coverage areas. See your
phone guide for how to adjust phone settings. Certain features and services may
not be available in roaming coverage areas (including PCS Vision, voicemail, call
waiting, call forwarding, etc.).
Charges. Carefully review the terms of your Services. You will be assessed charges
based on the terms of your Services including, without limitation, monthly
recurring charges and charges based on actual usage (e.g., charges for long
distance, roaming, call forwarding, directory assistance, etc.). Airtime and other
time based usage charges are calculated from when your device first initiates
contact with a network until the network connection is broken, whether or not
you were actually successful in connecting to the intended destination. However,
you will not be charged for voice calls that ring and do not pick up, or if you get a
busy signal. For voice calls received by your device, you are charged from the time
shortly before the phone starts ringing until the call is terminated. You are
charged for an entire voice call based on the time period in which the call is
initiated. Partial minutes of use are rounded up to the next minute.
Sprint PCS Vision Charges. Vision usage is measured in bytes, not in minutes.
Bytes are rounded up to kilobytes. Usage rounding occurs at the top of each clock
hour while in a session and at the end of each session and is then charged to you
based on the terms of your Services. Depending on your Services, usage may be
charged against an allowance or on a fixed price per kilobyte. Usage charges may
be rounded up to the next cent at monthly or other intervals. In certain instances,
you may not know that your session has not ended. As long as your device is
connected to our network, you will incur data usage charges. You will be charged
for all data directed to the internet address (or "IP address") assigned to your
device, regardless of who initiates the activity or whether your device actually
receives the data. This includes, but is not limited to, the amount of data
associated with the particular information/item (e.g. game, ringer, email, etc.),