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Solving Problems
118
“No service,” “Network failure” or “Not
done” is displayed
• The network connection was lost. You may be in a
weak signal area (in a tunnel or surrounded by
buildings). Move and try again.
•You are trying to access an option for which you
have not taken out a subscription with your
service provider. Contact the service provider for
further details.
You have entered a number but it was
not dialed
•Have you pressed the key?
• Are you accessing the right cellular network?
Your correspondent cannot reach you
• Is your phone switched on (the key pressed
for more than one second)?
• Are you accessing the right cellular network?
Your correspondent cannot hear you
speaking
•Have you switched off the microphone?
• Are you holding the phone close enough to your
mouth? The microphone is located at the bottom
of the phone.
Solving Problems
119
The phone starts beeping and
“**Warning** Low Battery” flashes on
the display
• The battery is insufficiently charged. Replace the
battery and recharge it.
The audio quality of the call is poor
• Check the signal strength indicator on the display
( ); the number of bars indicates the signal
strength from strong ( ) to weak ( ).
•Try moving the phone slightly or moving closer to
a window if you are in a building.
No number is dialed when you recall a
Phonebook entry
• Check that the number has been stored correctly,
by using the Phonebook Search feature.
•Re-store the number, if necessary.
If the above guidelines do not help you to solve
the problem, take a note of:
• the model and serial numbers of your phone
• your warranty details
• a clear description of the problem
Then contact your local dealer or Samsung after-
sales service.