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4 Section 1A: Setting Up Service
Getting Started With Your Service
Determining if Your Phone is Already Activated
If you purchased your phone at a partner store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, you will need to call Customer Care in
order to activate your phone. By activating the phone you
are agreeing to all of Trumpet Mobile's terms and conditions
of service. These terms and conditions are available at
trumpetmobile.com. Customer Care will walk you through the
one time subsidy lock code process.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. From standby mode, press , Left/Right softkey,
Volume key, or .
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Tip:
If you can’t recall your lock code, try using the last four digits
of your wireless phone number or try 0000. If neither of these
work, call Trumpet Mobile Customer Care at 1-888-774-
2000.
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