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Section 1A: Setting Up Service 3
Getting Started With PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your phone in
the mail, it probably has been activated; all you need to do is unlock
it.
If your phone is not activated, please refer to the Start Here Guide
included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Select Unlock (right softkey).
3. Enter your four-digit lock code. (For security purposes, the
code is not visible as you type.)
Note:
To select a softkey, press the softkey button directly below the softkey
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
Tip:
If you can’t recall your lock code, try using the last four digits of either
your Social Security number or PCS Phone Number or try 0000. If none
of these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).