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Section 2J: Using Sprint TV 217
Media Player
9. What does it mean when the video pauses and I see the
word “loading” at the bottom of the screen?
This happens when the media player is in the process of
loading the data necessary to play the clip. It typically
occurs when there is heavy traffic on the network.
10. How can I cancel service if I decide I don’t want it?
To cancel your Sprint TV Service, visit
www.sprint.com and
sign on to My Sprint Wireless with your account number
and password. From this page you have the ability to
cancel the service and/or any Available Channels to
which you subscribe.
11. Can I surf to a different channel while I am playing a clip?
Yes; while you are playing a clip, you can use the up and
down navigation buttons to surf to a different channel.
A small pop-up screen will appear that tells you which
channel you are watching as well as other channels you
have access to. Use the navigation buttons to scroll
through the different channels. Once you find a channel
that you want to watch, scroll to it and press (or
simply wait approximately three seconds) and the
channel will begin loading.