Filter
Top Products
4 Section 1A: Setting Up Service
Getting Started With Sprint Service
Determining if Your Phone is Already Activated
If you purchased your UpStage
TM
at a Sprint Store, it is
probably activated, unlocked, and ready to use. If you
received your phone in the mail, it probably has been
activated; all you need to do is unlock it.
If your phone is not yet activated, please call Sprint Customer
Service at 1-888-211-4727.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press to access the User Lock
screen.
3. Enter your four-digit lock code. (For security purposes,
the lock code is ciphered out and not visible as you
type.)
Note:
To select a softkey action, press the softkey button directly
below the softkey text that appears at the bottom left and
bottom right of your Phone Display screen. Softkey actions
change according to the screen you’re viewing and will not
appear if there is no corresponding action available.
Tip:
If you can't recall your lock code, try using the last four digits
of your wireless phone number. If this doesn't work, call
Sprint Customer Service at 1-888-211-4727.
END