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Formatting the internal storage
You can format your phone's internal storage, for example, to free up memory. By
doing so, you erase all data on the internal storage.
Make sure you make backups of everything that you want to save before formatting
the internal storage. To back up your content, you can copy it to a computer. For
more information, refer to
Connecting your device to a computer
on page 94
To format the internal storage
1
From your Home screen, tap .
2
Find and tap Settings > Storage > Clear internal storage.
3
Tap Clear internal storage > Erase everything.
Memory card
Your device supports a microSD™ memory card, which is used for storing content.
This type of card can also be used as a portable memory card with other compatible
devices.
You may have to purchase a memory card separately.
Safely removing the memory card
You can safely remove the memory card from your device any time when the device
is turned off. If you want to remove the memory card when your device is on, you
must first unmount the memory card before you physically remove it from the device.
This can prevent damaging the memory card or losing data stored on the memory
card.
To unmount the memory card
1
Drag the status bar downwards, then tap .
2
Find and tap Storage > Unmount SD card.
Formatting the memory card
You can format the memory card in your device, for example, to free up memory.
This means that you erase all data on the card.
All content on the memory card gets erased when you format it. Make sure you make backups
of everything you want to save before formatting the memory card. To back up your content,
you can copy it to your computer. For more information, refer to the chapter
Connecting your
device to a computer
on page 94.
To format the memory card
1
Drag the status bar downwards, then tap .
2
Find and tap Storage > Erase SD card.
3
To confirm, tap Erase SD card > Erase everything
Clearing the application memory
You may sometimes need to clear the memory for an application. This might happen
if, for example, the application memory becomes full, or you want to clear scores for
a game. You might also want to delete incoming email, text and multimedia
messages in some applications.
To clear the memory for an application
1
Drag the status bar downwards, then tap .
2
Find and tap Apps.
3
Tap the application for which you want to clear the memory.
4
Tap Clear cache.
It is not possible to clear the memory for some applications.
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