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89Troubleshooting
I cannot use MMS/picture messages
on my phone
Possible cause: Your subscription
does not include data capability.
Solution: Please contact your network
operator.
Possible cause: Settings are missing
or incorrect.
Solution: % 9 Help in your phone or go
to www.sonyericsson.com/cn, select
your region and country/region, and
choose Phone setup. Then choose
your phone model, click on Read more
under Picture messaging (MMS) and
follow the instructions % 68 Settings.
I cannot use the Internet
Possible cause: Your subscription
does not include data capability.
Solution: Please contact your network
operator.
Possible cause: Internet settings are
missing or incorrect.
Solution: % 9 Help in your phone or go
to www.sonyericsson.com/cn, select
your region and country/region, and
choose Phone setup. Then choose
your phone model, click on Read more
under Mobile Internet (WAP) and
follow the instructions % 68 Settings.
The phone cannot be detected
by other users using Bluetooth™
wireless technology
Possible cause: You have not turned
the Bluetooth function on.
Solution: Make sure that the Bluetooth
function is on and visibility is set to
show phone % 75 To receive an item.
I cannot synchronize or transfer data
between my phone and my computer,
when using the USB cable provided
Possible cause: The cable has not
been properly installed and detected
on your computer, or the software that
came with your phone has not been
properly installed on the computer.
Solution: Go to
www.sonyericsson.com/cn, select
your region and country/region, and
choose your phone model. Then
choose Learn more - Getting started.
The guide Synchronizing with
a computer contains installation
instructions and a troubleshooting
guide, that may assist you in solving
the problem.