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66 Troubleshooting
The phone cannot be detected
by other devices using Bluetooth
wireless technology
You have not turned the Bluetooth
function on.
Make sure that the visibility is set to
show phone
. See To receive an item
on page 52.
I cannot synchronize or transfer data
between my phone and my computer,
when using the USB cable.
The cable or software that came with
your phone has not been properly
installed. Go to
www.sonyericsson.com/support to
read Getting started guides which
contain detailed installation instructions
and troubleshooting guides.
Where can I find the regulatory
information such as my IMEI number
if I can’t turn on my phone?
Error messages
Insert SIM
There is no SIM card in your phone or
you may have inserted it incorrectly.
See Charging the battery on page 7.
The SIM card connectors need
cleaning. If the card is damaged,
contact your network operator.
Insert correct SIM card
Your phone is set to work only with
certain SIM cards. Check if you are
using the correct operator SIM card.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2
incorrectly.
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