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Troubleshooting 81
Grey menu options
Grey text indicates a function that is
temporarily unavailable, for example due to
your subscription or due to a certain setting
which has not been turned on.
Since you cannot send themes, pictures and
sounds that are copyright-protected, the Send menu
is sometimes unavailable.
Error messages
Insert SIM.
There is no SIM card in the phone or you may have
inserted it incorrectly. Insert a SIM card. See “SIM
card and battery information” on page 5.
Insert correct SIM card.
The phone is set to work only with certain SIM
cards. Insert the correct SIM card.
Emergen. Calls Only
You are within range of a network, but you are not
allowed to use it. However, in an emergency, some
operators allow you to call the international
emergency number 911. See “Making emergency
calls” on page 26.
No network.
There is no network within range or the received
signal is too weak. You have to move to get a signal
that is strong enough.
Wrong PIN./Wrong PIN2.
You have entered your PIN or PIN2 incorrectly.
Enter the correct PIN or PIN2, and press
Yes. See
“SIM card lock” on page 79.
Codes do not match.
When you want to change a security code (for
example, your PIN) you have to confirm the new
code by entering it again. The two codes that you
have entered do not match. See “SIM card lock” on
page 79.
PIN blocked./PIN2 blocked.
You have entered your PIN or PIN2 incorrectly three
times in a row. To unblock your phone, see “SIM
card lock” on page 79.