Filter
Top Products
57
Troubleshooting
Troubleshooting
Why doesn’t the phone work the way I want?
Some problems require that you call your service
provider, but most problems you can correct
yourself. Before handing your phone in for repair,
copy your saved content and information to another
device as it may be lost during repair. For more
support go to www.sonyericsson.com/support.
Grey menu options
The service may not be activated or your subscription
does not support the function. Contact your network
operator.
The phone is working slowly
Delete unwanted content and then restart the phone.
No indication of charging
The battery is empty or has not been used for a long
time. It may take up to 30 minutes before the battery
icon appears.
The phone cannot be turned on
The battery is discharged
% 5 To charge the battery.
Charging a non Sony Ericsson battery
% 63 Battery.
The wrong menu language is shown
% 16 To change the phone language.
Master reset
Delete your settings and the content you have
added/edited.
To reset your phone
} Settings } General } Master Reset. Select
Reset Settings to delete your changes to settings
or Reset all to delete your changes to settings, all
contacts, messages, personal data, and content you
have downloaded, received or edited. } Continue.
Error messages
Insert SIM
Is the SIM card correctly inserted? % 5 To insert the
SIM card.
Insert correct SIM card
Are you using the correct operator SIM card for
your phone?
This is the Internet version of the user's guide. © Print only for private use.