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Troubleshooting
Some problems require that you call your service provider,
but most problems you can correct yourself. Before handing
your phone in for repair, copy your saved content and
information to another device as it may be lost during repair.
For more support go to www.SonyEricsson.com/support.
Grey menu options
The service may not be activated or your subscription does
not support the function. Contact your network operator.
The phone is working slowly
Delete unwanted content and then restart the phone.
No indication of charging
The battery is empty or has not been used for a long time.
It may take up to 30 minutes before the battery icon appears.
The phone cannot be turned on
The battery is discharged % 8 To charge the battery.
Charging a non Sony Ericsson battery
% 66 Battery.
The wrong menu language is shown
% 14 To change the phone language.
Master reset
Delete your settings and the content you have added/edited.
To reset your phone
} Settings } General } Master reset. Select Reset settings
to delete your changes to settings or Reset all to delete your
changes to settings, all contacts, messages, personal data, and
content you have downloaded, received or edited. } Continue.
This is the Internet version of the user’s guide © Print only for private use.