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74 Important information
The SIM card is not working properly.
Insert your SIM card in another phone.
If this works, it is probably your phone
that is causing the problem. Please
contact the nearest Sony Ericsson
service location.
Emerg. calls only
You are within range of a network, but
you are not allowed to use it. However,
in an emergency, some network
operators allow you to call the
international emergency number 112.
See Emergency calls on page 29.
PUK blocked. Contact operator.
You entered your personal unblocking
key code (PUK) incorrectly 10 times in
a row.
Important information
Sony Ericsson Consumer Web site
On www.sonyericsson.com/support is a support
section where help and tips are only a few clicks
away. Here you will find the latest computer software
updates and tips on how to use your product more
efficiently.
Service and support
You have access to a portfolio of exclusive service
advantages such as:
• Global and local Web sites providing support.
• A global network of Call Centers.
• An extensive network of Sony Ericsson service
partners.
• A warranty period. Learn more about the warranty
conditions in this User guide.
On www.sonyericsson.com, you will find the latest
support tools and information. For operator-specific
services and features, please contact your network
operator.
You can also contact our Call Centers. If your
country/region is not represented in the list below,
please contact your local dealer. (Calls are charged
according to national rates, including local taxes,
unless the phone number is a toll-free number.)
If your product needs service, please contact the
dealer from whom it was purchased, or one of our
service partners. For warranty claims, save proof of
purchase.
Country/Region Phone number Email address
Argentina 800-333-7427 questions.AR@support.sonyericsson.com
Australia 1-300650-600 questions.AU@support.sonyericsson.com
Belgique/België 02-7451611 questions.BE@support.sonyericsson.com
Brasil 4001-04444 questions.BR@support.sonyericsson.com
Canada 1-866-766-9374 questions.CA@support.sonyericsson.com
This is the Internet version of the User's guide. © Print only for private use.