Sprint Nextel ic502 Cell Phone User Manual


 
Section 2C: Setting Your Phone’s Security 91
Your Phone’s Security
Unblocking the PIN
If you enter your PIN incorrectly three times, your SIM card is
blocked. To unblock your SIM card, you must contact Nextel
Customer Service to get a PIN Unblock Code (PUK). Follow
their instructions for unblocking your SIM PIN
Important:
If you unsuccessfully enter the PUK code 10 times, your
SIM card is permanently blocked and must be replaced.
If this happens, you get a message to contact Nextel
Customer Service. Except for making emergency calls,
your phone does not function with a blocked SIM card.