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4 Section 1A: Setting Up Service
When you power up your phone the first time, it performs a
series of security checks. For example, it verifies the phone is
Nextel-approved and the correct SIM card is installed. If you
don’t pass the security checks, your phone displays messages
and screen prompts showing what to do next. If you still
encounter security messages, call Nextel Customer Service at
1-800-639-6111.
Tip:
If you can’t recall your lock code, try using the last four digits
of your wireless phone number. If neither of these works, call
Nextel Customer Service.