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4 Section 1A: Setting Up Service
Getting Started With Sprint Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you need
to do is unlock it.
If your phone is not activated, please refer to the activation
card included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press and hold to turn the phone on.
2. Press Unlock(rightsoftkey).
Note: To select a softkey, press the softkey button directly below the softkey
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Tip: If you can’t recall your lock code, try using the last four digits of your
wireless phone number. If this doesn't work, call Sprint Customer Service at
1-888-211-4727.