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I cannot turn the phone on
• Attach the charger (make sure the power icon on the
charger is facing upwards) and charge the phone for
3hours.
Some menu options appear in grey
A service is not activated or your subscription does not
support the function.
• Contact your network operator.
The phone is working slowly
• Delete unwanted content and restart the phone.
No indication of charging
• The battery is empty or has not been used for a long
time. It may take up to 30 minutes before the battery
icon appears on the screen.
I cannot use Internet or send picture messages
You need a phone subscription that supports data
transmission, and the correct Internet settings.
• Go to www.sonyericsson.com/support or contact
your network operator.
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