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What do these error messages mean?
Insert SIM
Your SIM card is not inserted correctly or may be
damaged or dirty. Try one or more of the following:
• Remove the SIM card and insert it correctly.
• Clean the connectors on the SIM card and phone
with a soft brush, a cloth or a cotton bud.
• Check if the SIM card is damaged.
Insert correct SIM card
• Check that you are using the correct operator
SIM card. If not, contact your network operator.
Wrong PIN
You have entered your PIN code incorrectly.
• See SIM card lock on page 34.
PIN blocked. To unblock, enter your PUK code
provided by your network operator.
The SIM card is blocked.
• Unblock. See SIM card lock on page 34.
PUK blocked
• Contact your network operator.
Phone locked
The phone is locked.
• Unlock. See Phone lock on page 35.
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