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40 Important information
Important information
Sony Ericsson Consumer Web site
On www.sonyericsson.com/support is a support
section where help and tips are only a few clicks
away. Here you will find the latest computer software
updates and tips on how to use your product more
efficiently.
Service and support
From now on you will have access to a portfolio
of exclusive service advantages such as:
• Global and local Web sites providing support.
• A global network of Call Centers.
• An extensive network of Sony Ericsson service
partners.
• A warranty period. Learn more about the warranty
conditions in this User guide.
On www.sonyericsson.com, under the support
section in the language of your choice, you will
find the latest support tools and information, such
as software updates, Knowledge base, phone setup
and additional help when you require it.
For operator-specific services and features, please
contact your network operator for more information.
You can also contact our Call Centers. See the phone
number for the nearest Call Center in the list below.
If your country/region is not represented in the list,
please contact your local dealer. The phone numbers
below were correct at the time of going to print.
On www.sonyericsson.com you can always find the
latest updates.
In the unlikely event that your product needs
service please contact the dealer from whom
it was purchased or one of our service partners.
Save your original proof of purchase, you will need
it if you need to claim warranty.
For a call to one of our Call Centers you will be
charged according to national rates, including local
taxes, unless the phone number is a toll-free number.
Country Phone number Email address
Argentina 800-333-7427 questions.AR@support.sonyericsson.com
Australia 1-300 650 050 questions.AU@support.sonyericsson.com
Austria 0810 200245 questions.AT@support.sonyericsson.com
Belgium 02-7451611 questions.BE@support.sonyericsson.com
Brazil 4001-0444 questions.BR@support.sonyericsson.com
Canada 1-866-766-9374 questions.CA@support.sonyericsson.com
Central Africa +27 112589023 questions.CF@support.sonyericsson.com
Chile 123-0020-0656 questions.CL@support.sonyericsson.com
China 4008100000 questions.CN@support.sonyericsson.com
Colombia 18009122135 questions.CO@support.sonyericsson.com
Croatia 062 000 000 questions.HR@support.sonyericsson.com
Czech Republic 844 550 055 questions.CZ@support.sonyericsson.com
Denmark 33 31 28 28 questions.DK@support.sonyericsson.com
Finland 09-299 2000 questions.FI@support.sonyericsson.com
France 0 825 383 383 questions.FR@support.sonyericsson.com