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39
Appendix
Troubleshooting
Problem Suggestion
There is interference
during a telephone
conversation.
My calls fade out when
I am using the cordless
handset.
The handset may be out of range. Move it closer to the telephone base.
Do you have DSL service? If yes, you must have a DSL lter installed at every telephone wall
jack that has a telephone connected to it (page 2). Contact your DSL service provider for DSL
lters and installation instructions.
Appliances or other cordless telephones plugged into the same circuit as the telephone base
can cause interference. Try moving the appliance or telephone base to another outlet.
Other electronic products can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from the following electronic devices: wireless routers, radios,
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/
surge protector) into a different location. If this solves the problem, relocate your telephone or
modem farther apart from each other, or use a different surge protector.
The layout of your home or ofce might be limiting the operating range. For better reception,
try moving the telephone base to a central location within the home that has fewer obstructions
between the telephone base and the handset.
Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.
If calls are still not clear, the problem is probably in the wiring or local service. Contact your
local service company (charges may apply).
If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact the local telephone company (charges may apply).
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