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Troubleshooting
Problem Suggestion
CONNECTING... is
shown in the handset
display window. Why
don’t I get a dial tone
when I try to use this
telephone?
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a working electrical
outlet that is not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base. Disconnect
the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter
and re-install the battery. Place the handset in the telephone base and allow up to one minute
for the handset and telephone base to synchronize.
Other electronic products may prevent your handset and telephone base from communicating
with each other. Try installing your telephone base as far away from these electronic devices as
possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms,
room monitors, televisions, personal computers, kitchen appliances and other cordless
telephones.
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